At Jozie AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and payment information
- Profile Information: Username, bio, profile picture, and service descriptions
- Service Data: Code, models, configurations, and other content you upload
- Communications: Messages, support requests, and feedback you send to us
- Payment Information: Billing address, payment method details (processed by our payment provider)
1.2 Automatically Collected Information
When you use Jozie AI, we automatically collect certain information:
- Usage Data: Service requests, response times, errors, and performance metrics
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies and Tracking: We use cookies and similar technologies to track activity and preferences
- Log Data: Server logs, API calls, timestamps, and technical information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send transaction notifications
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Communicate with you about updates, security alerts, and support
- Personalize your experience and provide relevant content
- Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 With Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processing (Stripe)
- Cloud hosting and infrastructure
- Analytics and monitoring services
- Customer support tools
3.2 With Other Users
Your public profile information and published services are visible to other users of the platform.
3.3 For Legal Reasons
We may disclose your information if required by law or in response to valid legal requests from authorities.
3.4 Business Transfers
If Jozie AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure backup and disaster recovery procedures
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to our processing of your information
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@jozieai.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you signed in
- Remember your preferences
- Analyze how you use our platform
- Prevent fraud and improve security
You can control cookies through your browser settings, but this may affect your ability to use certain features.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
9. Children's Privacy
Jozie AI is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of Jozie AI after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: support@jozieai.com
- Contact Form: contact.html